Store Policies
Placing Orders
After submitting your order, you will receive a confirmation email. Online orders typically ship within one to two days from when you submit the order. If you ordered a download you will receive the link in your order confirmation. Jewelry Designer Manager™ comes with a 30-day money back guarantee. See Return Policy below.
Ordering Methods
Phone: Call 858-367-8236. Our office hours are Monday - Friday, 9 AM to 5 PM PST.
E-Mail: Send your order to sales@jewelrydesignermanager.com.
Mail: Please be sure to include correct payment and your daytime phone number in case we have any questions. Our Mailing Address is:
Bejeweled Software Company
PMB 137
14677 Via Bettona Ste 110
San Diego, CA 92127
USA
Shipping Information
Bejeweled Software Company ships via USPS Priority Mail.
Payment Methods
We accept MasterCard, VISA and American Express via web site. Money orders and personal checks may be mailed to Bejeweled Software Company.
Return Policy
Jewelry Designer Manager™ comes with a 30-day money back guarantee. This gives you time to test the product to see if it meets your needs. If it doesn't, you may return it within 30 days in saleable condition with original packaging and copy of your sales receipt for a refund of the purchase price. Please call for an RMA before returning items to us. All returns are subject to a 15% restocking/handling fee. Shipping charges are not refundable. No returns are accepted after the 30-day period. We will exchange damaged materials.
The purchaser is responsible for any shipping charges incurred in returning the product to Bejeweled Software Company. Returned merchandise should be shipped using some traceable method such as UPS or FedEx.
Return Procedure
We require RMA (Return Merchandise Authorization) numbers for items being returned to us. You MUST call us at 858-367-8236 to obtain an RMA number. Your assigned RMA number must be clearly visible on the outside of the box. Any returns received without an RMA number will not be accepted. We credit returned products within 48 hours of receiving the package.
If you have a problem with an order you have received from us, please call our customer service at 858-367-8236 for assistance. International customers can e-mail us at sales@jewelrydesignermanager.com.