Frequently Asked Questions

Is JDM compatible with Windows Vista and 7?

The current versions of JDM are compatible with Windows Vista and 7. We updated JDM in 2007 to be compatible with Vista. If you purchased the program prior to the release of the Vista update then you may purchase an Annual Maintanence agreement to get the newest version. Please see the Maintenance page on the web site.

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Can I use Jewelry Designer Manager on a Mac?

If you want to run JDM on a Mac you have a few options: Boot Camp comes with every new Mac, and it lets you run Windows natively - as if your Mac were a PC. If you want to run Mac OS X and Windows side by side, you can purchase Parallels Desktop for Mac or VMware Fusion. Install one of these applications, along with the Windows Installation CDs, and you can run JDM and other Windows programs right next to your Mac applications, without having to restart.

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How do I print the User's Guide and Instructions Manual?

The User Guide and Instructions Manual is on the Maintence Menu and on the CD in both Word and Adobe PDF formats.

If you ordered a Download then the link is on your order confirmation.

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How do I back up my data?

The file that contains all your data is JDMData.mdb file. The file must be restored into the Jewelry Designer Manager folder. Depending on the operating system of your machine and the version of JDM it is installed into one of these folders:

XP: C:\Program Files\Bejeweled Software Company\Jewelry Designer Manager (version)

Vista: C:\ProgramData\Bejeweled Software Company\Jewelry Designer Manager (version)

Older versions of JDM: C:\Program Files\Jewelry Designer Manager

You can use My Computer or Windows Explorer to copy the file into the correct folder. Or you can open JDM and use the Backup/Restore form to back up your data. Use the Browse button to locate the file to backup and the backup destination folder.

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How do I move the program to a new computer?

You can install the program to your new laptop using the download link or the CD. Once the program is installed you can move your data file to the new computer. You will be replacing the JDMData.mdb file that was installed with your JDMData.mdb file from the old computer.

You can copy the JDMData.mdb file onto a CD, Memory Stick or email it to the other computer. You can copy the file using the Backup utility on the Maintenance screen in JDM, Windows Explorer, My Computer or any other backup utility. If you are using a CD use the CD software to burn the file to the CD.

Copy the JDMData.mdb file into the Jewelry Designer Manager folder on the new PC using Windows Explorer or the Restore feature in JDM. The file must be in the right folder and must be named: JDMData.mdb.

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How does the program remove parts from inventory?

The program does remove parts from inventory. In the Jewelry Assembly screen there is an inventory tab. Here you can view the inventory for each part and then remove the parts that were used in one or more pieces from inventory. The process goes like this:

1. Enter the part information and the number you have in stock.

2. Assemble your jewelry piece selecting the parts that were used.

3. Click on the Part Inventory Tab and enter the number of pieces made.

4. Click on the command button "Remove Parts from Inventory" If you take apart a piece you can add the parts back to inventory by entering a negative number for the number of pieces made. For example if you took apart two necklaces (same neckace) then you would put a -2 in the field and all the parts for 2 necklaces would be added to the parts inventory.

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How do I change the Wholesale, Direct and Retail default markups in the Jewelry Assembly screen?

The Jewelry Designer Manager™ program allows you to assign a different markup for each item and for each type of sale: wholesale, direct and suggested retail. You can keep the defaults (3, 4, 6) or change them to whatever you want for each piece. If you want to change the defaults for all new records go to the Main Menu, select Maintenance/Setup Program Defaults.

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What are the main difference between the Standard and Pro versions of the program?

The Professional version has three main new features: Sales Invoices, Bills of Material, and Part Purchase History. Other parts of the program have also been enhanced. For example, on the Jewelry Assembly screen, the Total Cost of Materials is alway up-to-date with the current parts' unit prices. There are some new reports also. You can see all the new features and download the new reports on the Features - Professional page . Users of the Standard Version can upgrade to the Pro version for $39.95.

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